Shipping Policy
Welcome to Care Instruments! We are committed to providing a seamless and efficient shipping experience for our valued customers. Below you will find all the details about our shipping policy, including shipping methods, costs, delivery times, and other essential information.
Thank you for choosing Care Instruments. We appreciate your business and look forward to serving your surgical and plastic surgery instrument needs.
Shipping Methods and Costs:
At Care Instruments, we offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the weight of your order and the delivery destination. You can view the exact shipping charges at checkout before confirming your order.Domestic Shipping:
For orders within the country, we provide several shipping options:- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Next-day delivery for urgent orders.
International Shipping:
We are proud to ship our products worldwide. International shipping options include:- Standard International Shipping: Delivery within 10-15 business days.
- Expedited International Shipping: Delivery within 5-7 business days.
Processing Time:
Orders are typically processed within 1-2 business days. Please note that processing times may vary during peak periods or due to unforeseen circumstances.Tracking Your Order:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.Customs and Duties:
For international orders, customs fees, import duties, and taxes may apply. These charges are the responsibility of the recipient and are not included in the shipping cost. We recommend checking with your local customs office for more information on potential fees.Lost or Damaged Packages:
At Care Instruments, we take great care to ensure your order arrives safely. In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work diligently to resolve the issue and ensure you receive your order as soon as possible.Contact Us:
If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. Our customer service team is here to assist you and provide any information you need.Thank you for choosing Care Instruments. We appreciate your business and look forward to serving your surgical and plastic surgery instrument needs.